Your Global Edge,
Built in Manila
Philippine talent serving international clients around the clock since 2005. Call center, email, live chat, and virtual assistant services — synchronized across every time zone.
+63 921 813 8100Follow the Sun · Live Across Time Zones
Two decades bridging Philippine talent and global demand
InterPacific Business Outsourcing Centre has spent twenty years turning time-zone differences into competitive advantages. From our home in Ortigas Center, Manila, we deliver voice, email, chat, and virtual assistant services to clients across the US, UK, and Australia — staffed around the clock by people who care.
- Founded March 2005 by Clay Matthews
- Prestige Tower, Ortigas Center, Pasig City
- 20 years of uninterrupted global operations
- Philippine talent, international standards
A full-spectrum outsourcing engine
Inbound services keep your customers happy; outbound services grow and protect your business.
Inbound — Customer & Talent
Call Center / Customer Support
Inbound customer support delivered by trained, quality-monitored agents.
Technical Support / Help Desk
Tiered technical assistance and helpdesk coverage that resolves issues fast.
Email Support
Ticket triage, response management, and inbox coverage that keeps customers satisfied.
Live Chat Support
Real-time website chat and conversational support across every channel.
Order Processing & Management
End-to-end order handling, tracking, and fulfillment support.
Virtual Assistant Services
Dedicated VAs handling admin, scheduling, research, and back-office tasks.
Outbound — Growth & Ops
Telemarketing
Outbound prospecting and lead generation that fills your pipeline.
Tele-Collections / Debt Collection
Professional recovery outreach that preserves customer relationships.
Sales & Order Verification
Confirm orders and qualify leads to protect revenue integrity.
Lead Generation & Appointment Setting
Targeted prospecting and booking that keeps your sales pipeline full.
Scale your business with dedicated Philippine talent
Deploy a dedicated team in days, not months. Consultation, strategy, and seamless deployment.
Outsource With Us
Ready to synchronize with global talent?
Talk to John, our AI receptionist, or reach out directly — we'll find the right fit together.
Build your career with IPBOC Global
Join a team that values your growth — HMO, night differential, real culture, and roles across every channel.
Explore Careers
Let's talk
Reach our team directly, or chat with John in the corner — he'll point you to the right people.
Headquarters
Prestige Tower, Penthouse Unit #2, 40 Emerald Ave., Ortigas Center, Pasig City, Metro Manila
Phone
+63 921 813 8100Email
Clay.ipboc@gmail.comHours
24/7 operations · Follow-the-sun coverage
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